Linked Journey Maps
Erin MacDonald Erin MacDonald

Linked Journey Maps

Interviews, designer-as-customer, surveys, and literature review inform detailed maps of the challenges faced by homeowners and solar panel installers.

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Agents Adopt Solar
Erin MacDonald Erin MacDonald

Agents Adopt Solar

Qualitative user research becomes a quantitative, predictive model on solar panel adoption in California and Massachusetts.

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Uncertain Decisions and Wind
Erin MacDonald Erin MacDonald

Uncertain Decisions and Wind

Epistemic (lack of knowledge) and Aleatoric (inherent variability) Uncertainty modeled together to capture the wild-west that is early-stage wind farm design.

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Agent-Based Wind Layout
Erin MacDonald Erin MacDonald

Agent-Based Wind Layout

How will landowners considering participating in a wind farm project respond to education and time to consider?

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